FAQs

We get a huge surge in patrons when we open sales, how can I be confident your system won’t crash?

Not to worry! We are in the business of providing top quality ticketing, and our infrastructure is built to sustain the demand of ticket rushes. If you are expecting an unusual surge of demand when you open sales, we just ask that you let us know when you open sales so we can actively monitor […]

We get a huge surge in patrons when we open sales, how can I be confident your system won’t crash? Read More »

Can you explain the box office ticket pricing in a more simple way? Will call – reprints, etc.

Of course! Any time a ticket is purchased with a credit card (whether online, or in person at the box office), the patron pays a per ticket service fee. Service fees can also be incorporated into the price so it is not seen by patrons. All cash and comp tickets are free. You are only

Can you explain the box office ticket pricing in a more simple way? Will call – reprints, etc. Read More »

I have a charge I don’t recognize on my credit card. What is BookTix, and what I am being charged for?

Most likely you purchased a ticket through our system for your local school or dance studio’s recent event. BookTix is an online ticketing vendor – we help schools, theater companies, dance studios, and other organizations sell tickets to their shows and events. If you can’t recall purchasing tickets to an event recently, you can reach

I have a charge I don’t recognize on my credit card. What is BookTix, and what I am being charged for? Read More »

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