Refund Policy

By visiting and purchasing tickets through, you agree to the following terms and conditions:

Refund and Cancellation Policy

Once a transaction is completed it is considered a final sale, and no refunds or exchanges for the performance will be issued through the BookTix system. Each event presenter has its own policy in regards to exchanges and should be contacted directly for refund requests.

If an event presenter cancels an event and selects to refund patrons through BookTix, a refund will automatically be credited to patron’s credit card. Transaction fees are non-refundable.

We are a service contracted by event presenters. These event presenters reserve the right to alter program content, location, time etc. Issues arising from changes made by presenters are the responsibility of the event presenters, not BookTix.

Event producers may deny admission for reasonable cause.

Ticket Delivery Methods

An event presenter will select to have BookTix either provide patrons with a printable confirmation page to redeem for physical tickets at the will call box office or provide PDF “print-at-home” ticket(s) featuring a unique bar code scanned at entry. 

If you have questions regarding billing please e-mail us at

This policy was last updated on January 3, 2015. reserves the right up update this policy at any time without notice.

Questions or comments related to this policy can be submitted by mail to BookTix at 1 Pelham Place, East Brunswick, NJ 08816 or you can call us at (732) 743-5849

Scroll to Top

Are you in Canada?