Sure! We can enable a feature that prompts the patron to enter the name of the cast member when purchasing tickets. This feature can be required or optional, or if you prefer not to track this data, we can disable this feature entirely!
FAQ Category: System Features
Yes, you can! You can use our “Items” feature to pre-sell things such as bouquets of flowers and T-Shirts from your Patron Portal! You can also choose to have the items appear as an add-on option in the cart when certain performances are selected. You can even use the Point of Sale tool to sell …
Yes – we do have a feature in our system to accommodate this. Some of our schools have four or five departments, theater, dance, choir, baseball, football, etc!
Yes, we do offer a Mobile Pass feature, where patrons can redeem their tickets from their mobile device when they arrive at your event. All patrons attending your event would just need a smart phone!
Yes we do! You can use the BookTix app to scan tickets using your device’s camera! You can also use the app to connect to a compatible credit card reader. Please note that at this time, the BookTix app is only compatible with specific Apple devices.
Yes, donations can be included in a ticket order, or made as a standalone transaction.
You determine your own exchange policy, but the tools to manage exchanges are very easy to use. Once you switch their seats, you can email the patron their new tickets or print them out with the click of a button.
You don’t need to have a merchant account with BookTix. The majority of our customers do not and let us handle all of that headache. However, if you would like to bring your own merchant account, we support Authorize.Net and First Data global gateway e4.
Yes we do! However, this won’t prevent patrons from making multiple transactions. If you need to set strict limitations on sales, we recommend using access codes for your sale.
You can do that! When creating your season package, you will select shows to be included. You can then set your own timeline for when you release those seats to both package holders, and the public.