We’ll work around your schedule! Normally, it takes about 3-5 business days depending on the complexity of your seating chart, but if you need it set up sooner than that, we will try to accommodate you! You can request an expedited setup if you need to be set up urgently. Be sure to note your …
FAQ Category: Account Setup
The virtual online box office is where your patrons will access your ticketing page to purchase tickets. The administrative portal is the “back-end” of your website, where you can not only manage all of the tickets sold, run reports, handle exchanges, view patrons, do reprints, etc, but also use the point of sale tool to …
As many as you need! Each administrative user must have their own login, and you can determine which features your administrators have access to. You may want to limit access to the financial and marketing features to key individuals such as the producer, business manager and box office manager.
No minimums, and no set-up fees! When setting up your account, you will need to agree to our Terms of Service. If the individual who agrees to the terms leaves your organization, we just require that the new contact agrees to the terms and conditions.
Yes, of course! You can make any changes or edits you need. The only thing we cannot do, is change your seating chart once tickets have been sold.
You will create an administrative account for your box office staff! You can limit their access to just Point of Sale and the Scanner.
We hope you do not end your relationship with BookTix, but if you are not able to continue using our services, we can de-activate your account. We just ask that you send us back the equipment.