Privacy Policy

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Privacy Policy

This policy was last updated on October 1st, 2025.

The following outlines BookTix privacy policy and guidelines in regards to the collection and dissemination of information that is collected during your use of our website.

BookTix may update this policy, and changes will be in effect as soon as they are posted. ANY alterations will be reflected in the date at the top of this policy. Please check this page periodically to stay abreast of updates and changes in our privacy policy.

General Data Usage 

BookTix collects information from users during the registration process, the set-up of an account, online and in-person purchasing, and general use of our site.

We are sensitive to the safety and security of the information you submit to us and never release it, post it publicly on our site, or sell it. We use the information for processing your order and our internal business research, marketing, and development efforts.

In addition, as a software provider of online services, we have a direct relationship with the organization selling on our platform and share any and all data we collect with this organization. By using our website and/or making a purchase online or in-person at an organization using BookTix, you acknowledge that any data collected by BookTix can and will be shared with this organization. Once shared, BookTix has no further obligation to you regarding this data. If you have any questions about how the organization will be using your personal information, you should contact them directly.

Your personal information is also shared with our credit card processor in order to process the payment transaction and to address issues related to payment and fraud.
BookTix cannot be held responsible for our credit card processor’s use of your personal information.

We may post links to other websites on our site belonging to theaters, partners, and other sites of interest to our users. BookTix does not have responsibility for their content or their unique privacy policies. We cannot be held responsible for the unique privacy policies of these sites.

BookTix may be required to share your personal information with third party service providers whom BookTix engages to perform functions on our behalf such as, but not limited to, processing payment, hosting our servers, managing our data, conducting audits, etc. BookTix will limit the information to only that which is required for providing service to these third party contractors.

BookTix may be required to provide information about you by a court, administrative, or governmental order, subpoena, or other legal process including investigation, suspicion of fraud, or other violations.

User Rights  

Depending оn  where you  live, you may have certain rights  under privacy laws such as the California Consumer Privacy Act (CCPA/CPRA) оr the  EU/UK General Data Protection Regulation (GDPR).  These may include the  right to:

  • Request access tо the personal information we hold  about you.

  • Request correction оf your information іf іt іs inaccurate.

  • Request deletion оf your information, subject tо  legal оr contractual obligations.

  • Opt out оf the “sale” оr “sharing” оf personal information for targeted advertising.

  • Receive a copy оf your information іn a portable format.

  • Object tо оr  limit how we use your personal data.

You may exercise  these rights by contacting us at help@booktix.com.  Since we share all data we collect with the organization we are selling on behalf of, you must also contact that organization directly if you wish to exercise these rights as well.

Cookies & Tracking Technologies   

We and our partners use cookies and similar technologies to operate our site, improve your experience, and measure the effectiveness of marketing campaigns. These may include:

  • Required cookies – required for purchases and site security.

  • Analytics cookies – including Google Analytics and Google Tag Manager, to understand site usage.

  • Advertising/marketing cookies – used in email campaigns and by partner organizations to measure engagement.

Our marketing emails may also contain tracking pixels or unique links that tell us if you opened the email or clicked on a link. You can disable email tracking by adjusting your email client settings or unsubscribing from our communications.

You can manage cookie preferences through your browser settings and can opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout

 Marketing & Communications   

When you sign up for an account, purchase from our website, or make a donation, we may use your contact details to send you information about events, promotions, or services.

  • You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any message.

  • Some marketing communications may include tracking pixels or tagged links to help us measure engagement.

  • We comply with applicable marketing laws, including the U.S. CAN-SPAM Act, and honor opt-out requests promptly.  Your information will also be provided to the organization we are selling on behalf of.  You should contact them directly with questions about how they use and store your data.

 Security   

We take reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized use. These include:

  • Encryption of payment transactions.

  • Compliance with PCI-DSS standards for payment card processing.

  • Secure hosting environments with access controls and monitoring.

Please note that no system can be guaranteed 100% secure.

International Data Transfers   

Because we and our service providers (including Google and payment processors) operate globally, your personal information may be transferred to and processed in countries outside of your own, including the United States. Where required, we take steps to ensure adequate protection of your data when it is transferred internationally.

Children’s Privacy   

We request that children under 13 not use our site.  We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly. If you believe a child under 13 has provided personal information to us, please contact us at help@booktix.com.

Questions & Summary

If you have any questions regarding BookTix’s policy, believe we have infringed on our provisions, or would like to terminate your account(s), please e-mail us at help@booktix.com.

These are our current privacy policy guidelines that can be modified at any time by BookTix. This is not a contract.

Questions or comments related to this policy can be submitted by mail to BookTix at 1 Pelham Place, East Brunswick, NJ 08816 or call us at (732) 743-5849.

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