I have a charge I don’t recognize on my credit card. What is BookTix, and what I am being charged for?
Most likely you purchased a ticket through our system for your local school or dance studio’s recent event. BookTix is an online ticketing vendor – we help schools, theater companies, dance studios, and other organizations sell tickets to their shows and events. If you can’t recall purchasing tickets to an event recently, you can reach out to us with your name, charge amount and date, and we can look up the charge for you. Send us an email at firstname.lastname@example.org.
Sure! If you let us know the name of the organization, and the name and email address used to purchase the tickets, we would be happy to re-send the email! You can always log into your user account to re-print your tickets as well. Once you log in, on the top right you will see an icon of a ticket. Click that, select “My Account”, and then “View Past Ticket Orders”. From there you can click on your order, and select to download to pdf.