Can I block seats before sales begin?
You sure can! You can use the “Hold” tool to block off seats you wish to reserve. You can later release those seats to be sold to the public.
Can I block seats before sales begin? Read More »
You sure can! You can use the “Hold” tool to block off seats you wish to reserve. You can later release those seats to be sold to the public.
Can I block seats before sales begin? Read More »
Absolutely! When setting up your show, there is an optional field to enter a public sale start and end date. You can also set up a start and end date for any pre-sales as well!
Can I start or stop sales at a specific time? Read More »
No special equipment! You just need a computer with Internet access! All the tools you need are within your BookTix administrative portal. If you will be printing tickets, you will need a Dymo LabelWriter 450 or 550 series printer. However, if you don’t have a Dymo printer you can printer PDF tickets using any standard
Do I need special equipment to do cash and check purchases at the performance? Read More »
While our system is user friendly, we recognize that not everyone is computer savvy! For patrons who are not comfortable making online purchases, you can always use the Point of Sale tool for any in-person sales (cash, check, or credit card)! You can even create patron accounts for a patron, if they have difficulty setting
For the safety and security of both your organization and your patrons, we do require that patrons purchasing tickets online create a user account.
Can patrons purchase tickets without creating an account? Read More »
Not at all. We host the virtual box office on our servers. We give the theater a link to a page that is themed to look like it is part of the organization’s website for a seamless integrated experience. While it’s easiest to include a “buy tickets now” link off your site, you can always
Does my organization need to have a website to use BookTix? Read More »
We suggest at least 3 or 4 weeks, but it’s entirely up to you! We have clients that go on sale months before and others that open 2 nights prior to curtain.
How long before my show opens should I go on sale? Read More »
While it is recommended to use our system in its full capacity, organizations without internet in the Point-of-Sale area can print out advance sale orders in a remote location a few hours before curtain and manually fill tickets.
Can BookTix be used if we don’t have Internet access at the door? Read More »